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What should you do if your Fort Worth home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system protects your residence – and your family members – against the many risks you may encounter, like burglary, fire, and flooding. Despite the fact that your home might be ready, that doesn’t automatically mean you are. Do you know what to do if your Fort Worth home alarm system goes off? The sound of an alarm is often jarring, disorienting, and might provoke panic. Your best bet is to stay calm and follow these straightforward tips.

Steps to Take Whenever Your Home Alarm System In Fort Worth Goes Off

Nobody wants to be in this situation, but it’s also the reason why you ordered a home alarm system originally. You’re awakened in the wee hours of the morning with the telltale blasting of an alarm after a home security component has been tripped. What is your next move?

  1. Try not to panic. This is simple to say but harder to accomplish when your home security alarm is blaring, and your pulse is beating rapidly. But staying calm is the most effective way to assess what’s going on. Avoid the temptation of trying to deal with the emergency alone but instead allow your monitoring agents and first responders to carry out their job.
  2. Take care of your family. Your primary concern should be your family and getting them to safety. If you are dealing with a burglary, this might mean moving to an appointed secure area as far from access points as possible. The invader was likely already turned away by the alarm, but it’s always smart to take extra precaution. If there’s smoke or a fire, please vacate your home without delay.
  3. Remember your cell phone. Most homeowners keep their cell phones with them all the time these days, but you might fail to take it during an urgent situation. You’ll want to have it. You’ll have the opportunity to stay connected with your monitoring specialists and obtain updates through your home security app.

Collaborate With Your 24-hour Monitoring Team

Any time your home alarm system in Fort Worth goes off, your round-the-clock monitoring professionals will instantly act. Their first move is to validate your alarm, and that includes reaching out to you. The protocol they abide by is dependent on the type of emergency. To illustrate, when the emergency is due to a medical situation, a single effort will be made to get in touch with you before help is deployed. If you have an intrusion - the most typical kind of alarm - a monitoring professional will follow these steps to reach out to you:

  • An attempt will be made to contact you using the command hub. You will generally be asked for a passcode.
  • If that doesn’t get a response, a call is made to your primary contact number.
  • A second number or your first contact person is attempted next.
  • If there is still no answer, nearby law enforcement officers are deployed.
  • Your monitoring agents will attempt to reach you again once emergency personnel are contacted.

If you're not able to converse with monitoring agents, don’t fret. Support will still be sent even when you're not able to substantiate the emergency.

Get protection for any crisis with a Vivint home alarm system in Fort Worth

Stay ready for any emergency with a state-of-the-art home alarm system in Fort Worth from Vivint. Contact (817) 241-5844 to begin customizing your property’s security today.