Collaborate With Your 24-hour Monitoring Team
Any time your home alarm system in Fort Worth goes off, your round-the-clock monitoring professionals will instantly act. Their first move is to validate your alarm, and that includes reaching out to you. The protocol they abide by is dependent on the type of emergency. To illustrate, when the emergency is due to a medical situation, a single effort will be made to get in touch with you before help is deployed. If you have an intrusion - the most typical kind of alarm - a monitoring professional will follow these steps to reach out to you:
- An attempt will be made to contact you using the command hub. You will generally be asked for a passcode.
- If that doesn’t get a response, a call is made to your primary contact number.
- A second number or your first contact person is attempted next.
- If there is still no answer, nearby law enforcement officers are deployed.
- Your monitoring agents will attempt to reach you again once emergency personnel are contacted.
If you're not able to converse with monitoring agents, don’t fret. Support will still be sent even when you're not able to substantiate the emergency.
Get protection for any crisis with a Vivint home alarm system in Fort Worth
Stay ready for any emergency with a state-of-the-art home alarm system in Fort Worth from Vivint. Contact (817) 241-5844 to begin customizing your property’s security today.